Terms of Service

Acceptance of Terms

By accessing or using lankatourbase.com ("the Site"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Site.

Description of Service

Lanka Tour Base provides AI-assisted travel planning tools, destination and activity information, and a concierge service for arranging travel experiences in Sri Lanka. Itineraries generated by our AI Itinerary Planner are suggestions intended as a starting point for your trip planning and are subject to confirmation and availability.

AI-Generated Content Disclaimer

Itineraries, cost estimates, and recommendations generated by our AI planning tools are provided for informational and planning purposes. While we aim for accuracy, AI-generated content may occasionally contain errors or outdated information. Prices, availability, and details should always be confirmed with our team before booking.

User Responsibilities

• Provide accurate information when using our planning tools or making enquiries
• Ensure you meet visa, passport, and health requirements for travel to Sri Lanka
• Use the Site in a lawful manner and not attempt to disrupt or misuse its functionality

Bookings and Payments

Any bookings arranged through Lanka Tour Base are subject to a separate confirmation and payment process communicated directly by our team. Prices shown on the Site, including AI-generated estimates, are indicative until confirmed in writing.

Cancellations and Refunds

Cancellation and refund terms vary depending on the specific hotels, transport, and activities booked on your behalf, as these are governed by the policies of our third-party partners. Specific terms will be provided at the time of booking confirmation.

Intellectual Property

All content on this Site, including text, graphics, logos, and itinerary designs, is the property of Lanka Tour Base or its licensors and may not be reproduced without permission, except for personal, non-commercial use in planning your own trip.

Limitation of Liability

Lanka Tour Base acts as an intermediary connecting travellers with accommodation, transport, and activity providers. We are not liable for the acts, errors, omissions, or delays of these third-party providers, or for circumstances beyond our reasonable control such as natural events, political conditions, or travel restrictions.

Third-Party Links and Services

The Site may include links to or integrations with third-party services, such as Google Maps and Google Translate. We are not responsible for the content or practices of these third-party services.

Changes to These Terms

We may revise these Terms of Service from time to time. Continued use of the Site after changes are posted constitutes acceptance of the updated terms.

Governing Law

These Terms are governed by the laws of Sri Lanka, without regard to conflict of law principles.

Contact Us

Questions about these Terms of Service can be directed to us via our Contact Us page or the chat widget on this site.